Terms of service
Terms of Service
Last updated: May 2025
By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully.
1. About Us
Zippo India is the authorised distributor of genuine Zippo products in India. All products are authentic and sourced directly from Zippo Manufacturing Company, USA.
2. Eligibility
You must be at least 18 years of age to purchase from Zippo India. Zippo lighters and accessories are for adult use only and must be kept out of reach of children.
3. Products & Pricing
- All prices are in Indian Rupees (₹) inclusive of applicable GST.
- Prices may change without notice. The price at checkout is the final price.
- We reserve the right to limit quantities or refuse orders at our discretion.
4. Orders & Payment
- An order confirmation email constitutes acceptance of your order.
- We reserve the right to cancel orders due to payment failure, pricing errors, suspected fraud, or stock unavailability. Full refunds are issued for cancelled orders.
5. Shipping & Delivery
Delivery timelines are estimates. Zippo India is not liable for delays caused by courier partners or events beyond our control.
6. Returns & Refunds
Governed by the Consumer Protection Act, 2019. See our Refund Policy for full details.
7. Warranty
All genuine Zippo windproof lighters carry Zippo's unconditional lifetime guarantee on mechanical defects. See our Warranty & Repair page.
8. Intellectual Property
All website content including text, images, and the Zippo logo is the property of Zippo Manufacturing Company or Zippo India. Unauthorised reproduction is prohibited.
9. Governing Law
These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.
10. Contact
For questions: careindia@zippo.com